We will gladly accept returns on your purchase directly from TiHODesigns.com if returned within 30 days of the purchase date, unless otherwise stated herein. The item must be delivered to our warehouse no more than 30 days after the date of purchase.
Once placed orders cannot be canceled or updated.
Clearance items or items marked final sale are not eligible for return or exchange. Items discounted 30% or more from original price are considered clearance items and not eligible for return or exchange.
Merchandise must be returned NEW, in its original condition at the time of purchase, with original tags attached. Clothes must not have a perfume, smoke, or any other smell as this item cannot be resold.
Due to the limited quantities of our items, we do not offer exchanges. If you purchase an item and wish to return for a different size, we recommend purchasing the item at that time, and getting a refund once your return is processed at our warehouse.Preparing your return:
- Use the original packaging or a strong poly mailer.
- Pack and tape your package securely.
- Make sure to include your name and order number inside your package as well.
- All return postage is paid by the customer.
- Once the return arrives at the warehouse it will be inspected for wear, damage and smells as these will affect your return.
- All returns are subject to a 20% restocking fee
Special Products and Exceptions
TiHOdesigns.com Returns Policy is subject to change, for any or no reason, from time to time it is TiHODesigns.com's sole discretion without advance notice. Holiday items such as but not limited to St. Patrick's Day, Christmas, Valentine's Day, Halloween, etc may not be returned after the holiday as they are seasonal items.
Please inspect your item upon arrival for any damages or defects in your product. We will gladly offer product replacement or refund if a replacement is not available. The item must be delivered to our warehouse no more than 30 days after the date of purchase. Damages must be on unworn and unwashed new items. TiHO Designs is not responsible for damages once worn or washed.